The KHR Service is a credit information database operated by Hungarian banks and credit institutions. Banks use the KHR to share their customers’ credit data with one another. They do so to provide one another with information during the credit assessment process in order to facilitate access to loans by debtors with good credit histories, protect customers against the dangers of over-indebtedness, and in general to mitigate the risks involved in lending.

Credit institutions are required to operate the KHR under Act CXXII of 2011. The Act defines the aims of the KHR as follows:

“Data held in the Central Credit Information System are processed to enable more informed judgements on creditworthiness as well as to promote fulfilment of the requirements for responsible lending and the mitigation of credit risk with a view to ensuring the safety of debtors and reference data providers.”

Consequently, by supporting responsible lending, the KHR serves the interests of both customers (“debtors”) and credit institutions (“reference data providers”).

Parties to the Service

Basically, the operations of the KHR involve the following three players:

  • The KHR Service: The central KHR database is operated by BISZ Zrt., providing access in accordance with legal regulations.
  • Banks and financial institutions: Institutions engaged in lending or the provision of loan-type products and services are authorised to use the KHR database to make queries and submit data. Such institutions include banks, savings cooperatives, leasing companies, companies specialising in the provision of personal loans, sales finance and housing loans, and other financial enterprises. Institutions such as the National Tax and Customs Administration (NAV), ministries, municipalities, public utility and telecom providers and NGOs are not allowed to subscribe to the Service.
  • Customers: Individuals and businesses whose customer and credit agreement data (as well as data on events of default and abuse as specified in the KHR Act) are submitted to the KHR by credit institutions.

The KHR holds data on both consumers and business customers. Accordingly, the KHR consists of two parts, referred to as “subsystems”:

  • the consumer subsystem holds data on individuals,
  • the business subsystem holds data on businesses.

The KHR holds full records, i.e. it contains positive information (in respect of debtors whose repayments on their debts are in order) as well as negative data (in respect of debtors in default, or abuse).

The business subsystem of the KHR

The business subsystem of the KHR holds data within the scope of the KHR on credit institutions’ business customers. Records in the business subsystem cover the following data categories:

  • Information on credit agreements and other financing agreements within the scope of the KHR
  • Information on credit defaults
  • Information on insolvencies (items queued on bank accounts)
  • Abuse related to bank card acceptance

The business subsystem of the KHR processes information on data from all open agreements of the entire Hungarian banking sector as well as agreements closed within the limitation period. For the purposes of credit assessment and credit review, banks can access the data on record without customers’ specific consent.

Basic company data on record

In the business subsystem, each customer of any data provider is identified by a reference number derived from its VAT number. The following basic company data are listed:

  • Name of the business (company name, or the name of the individual for sole traders)
  • Registered office
  • VAT number
  • Legal form
  • Company registration number
  • Number of sole traders’ licence
  • The KHR stores data on credit agreements, late payments, insolvencies and merchant fraud linked to company data.

The customer information on record will remain in the KHR as long as the records contain any credit agreement, insolvency or abuse linked to the customer. Subsequently, the information will be deleted irretrievably.