BISZ Központi Hitelinformációs Zártkörűen Működő Részvénytársaság (BISZ Central Credit Information PLC) is a private limited company established in 1994 by Hungarian financial institutions. Currently, 100% of its shares are held by GIRO Elszámolás¬forgalmi Zártkörűen Működő Részvénytársaság (Giro Clearing PLC). The credit information systems operated by the Company are self-contained databases, created to enable a more differentiated assessment of creditworthiness and thereby lending to be made available more widely, and to help reduce credit risk to ensure safer operations for financial organisations (Reference Data Providers).
The Company aims to provide high quality services to Reference Data Providers on a continuous basis. We have up-to-date information on the needs of Reference Data Providers and accordingly, we continuously look for quality solutions and ways to work more efficiently.
A key element of successful operations is the continuous improvement of quality, which ensures fulfilment of the requirements imposed on the organisation. Accordingly, we adjust our services to ensure that they comply with statutory requirements, while meeting, to the greatest possible extent, the needs of Reference Data Providers.
BISZ Zrt. intends to ensure that Reference Data Providers are satisfied while using the service, therefore we have continuously been evaluating the effectiveness of our relations, exploring opportunities for improvement.
The efficiency of the quality management system largely depends on internal and external staff. Consequently, participation in the necessary instruction, training and continuing training programs is both an opportunity and a requirement for all employees. At the same time, we are making efforts to develop close and positive internal working relations. We pay attention to ensuring that employees’ skills develop, because that determines relations with Reference Data Providers and therefore the quality of service as well.
Following their entry, new employees are given quality management training in order to become familiar with the provisions contained in the documents of the quality management system as well as their personal responsibilities.
Our Company has a quality management system in place conforming to the ISO 9001:2008 standard, which we continuously improve for the benefit of our Reference Data Providers. The Company expects all of it suppliers to accept and fully comply with its requirements for quality management.
BISZ Zrt.’s management undertakes to fulfil the objectives specified in its quality policy, and expects all of its employees to perform work in accordance with the requirements contained in the documents of its quality management system.
Budapest, 14 October 2009
Dr. Róbert Nagy
Chairman and CEO